Your privacy is an important consideration for us here at Jstar. In an age where
our digital identities are precious parts of ourselves, your online security becomes
increasingly vital.
Whenever we collect your personal information – whether through online forms
on this site, via e-mail contact, or in your dealings with Jstar Global –
we adhere closely to the legal regulations binding the use of such information.
The amendments to the National Privacy Act of 2000, require internet sites
and businesses to develop privacy statements like this one, which inform you
about how we will collect, store, use, and disclose the personal information
of our customers or other individuals. This privacy policy will also explain
how we handle personal information, and how individuals can access any personal
information in our possession.
How we collect your personal information
We only collect your personal information where that personal information is
necessary for one
or more of our functions or activities. Depending on your relationship with
us, this information
may include, but is not limited to, the following information:
- Name
- Address
- E-mail address
- Telephone number
- Computer specifications
- Business name
- Information about your use of our products or services
When collecting this personal information, we will do so only by lawful and
fair means and not in an unreasonably intrusive way.
When collecting personal information about you which, for the purposes of the
Privacy Act is regarded as sensitive information or health information, we will
collect that information from you or from third parties only with your consent.
Use and disclosure of your personal information
Jstar Global collects, uses and discloses your personal information for a range
of purposes. These purposes depend largely upon your relationship with us.
We will use personal information for the primary purpose for which it was collected.
The primary purpose of collection is the main reason we collect your personal
information in the first instance. For example, if you are a customer of Jstar
Global, the primary purpose may be to facilitate your purchase of a Jstar product
or service.
Generally speaking, Jstar Global uses and discloses personal information for
purposes such as:
- to provide Jstar products and services
- to conduct research about our audience (anonymous
- to contact clients and customers
In the event of an online transaction taking place, certain details must be
disclosed to a third-party so that the purchase can be processed and authorised
by your banking institution. Where Jstar does disclose your personal information
to other parties it has in place arrangements or understandings with those third
parties to ensure that your personal information is handled in a manner consistent
with our obligations under this privacy policy. Where appropriate, we will ensure
that your personal information is de-identified before being used or destroyed
or de-identified if it is no longer necessary that it be retained.
The types of persons and organisations to which may disclose your personal
information include the following:
- Account-keeping systems operators;
- Payment systems operators (e.g. credit-card authorisation service);
- Other parties to whom we are authorised or required by law to disclose
information.
Server interaction
For each visitor to our Web page, our Web server automatically recognizes only
the consumer's domain name, but not the e-mail address (where possible).
We collect only the domain name, but not the e-mail address of visitors to
our Web page, the e-mail addresses of those who post messages to our bulletin
board, the e-mail addresses of those who communicate with us via e-mail, information
volunteered by the consumer, such as survey information and/or site registrations.
Information use
The information we collect is used to improve the content of our Web page,
used to customize the content and/or layout of our page for each individual
visitor, not shared with other organizations for commercial purposes.
Cookies
We use cookies to store visitors preferences, record session information, such
as items that consumers add to their shopping cart, customize Web page content
based on visitors' browser type or other information that the visitor sends.
E-mail
If you do not want to receive e-mail from us in the future, please let us know
by sending us e-mail at the above address, calling us at the above telephone
number, writing to us at the above address. If you supply us with your postal
address on-line you will only receive the information for which you provided
us your address.
Persons who supply us with their telephone numbers on-line will only receive
telephone contact from us with information regarding orders they have placed
on-line.
Please provide us with your name and phone number. We will be sure your name
is removed from the list we share with other organizations
Advertising
We do not partner with or have special relationships with any ad server companies.
Security and quality of your personal information
Jstar Global will take reasonable steps to ensure that any of your personal
information that we collect, store, use or disclose is accurate, complete and
up to date.
We will also take reasonable steps to protect your personal information from
misuse and loss and from unauthorised access, modification, or disclosure in
accordance with the requirements of our privacy policy and the Privacy Act.
For example, when a purchase is made on our site, or a message sent via one
of our online forms, your details are sent via a secure link to the relevant
place of processing. In the case of a transaction, your credit-card details
are processed via a 128-bit Secure Sockets Layer connection to our payment gateway;
messages are sent via PGP encryption.
Requests for access to and correction of your personal information
You have a right of access to your personal information. You may request details
of the personal information we hold about you, by writing to or contacting us
at any time.
No fee will be charged for making the request. We may charge a fee for the
provision of this information to cover administrative costs. However, we will
inform you of any fee at the time a request is made.
In general, we will allow access to the personal information we hold about
you. However, we may deny access to personal information to you to the extent
that:
- Providing access would pose a serious threat (or in the case of personal
information other than health information, a serious and imminent threat) to
the life or health of any individual; or
- Providing access would have an unreasonable impact upon the privacy
of other individuals; or
- Your request for access is frivolous or vexatious; or
- It is otherwise appropriate for us to deny access in accordance with
the Privacy Act.
We will not deny you access to any personal information following an access
request without providing you with a reason for the denial. Where providing
access would reveal evaluative information generated within Jstar in
connection with a commercially sensitive decision-making process, we may give
you an explanation for the commercially sensitive decision rather than direct
access to the information.
If you are aware that any of your personal information is inaccurate, incomplete,
or out of date following an access request, or because your circumstances have
changed, please inform us so that we can update our records. We will correct
any incorrect personal information and will not refuse to make a correction
without providing you with a reason for the refusal. However, if we do refuse
to make a correction, we will take reasonable steps to place with the disputed
information a statement from you claiming that the disputed information in your
opinion is not accurate, complete, or up-to-date.
Changes to this Privacy Policy
We may change our policies and update the Privacy Policy Statement from time
to time. We may send you an updated Privacy Policy Statement using methods we
choose from time to time, and may publish it on our website at http://www.jstar.com.au/.
To get a copy of our most current Privacy Policy Statement, please contact us
at the address above.
Inquiries
If you have any concerns or inquiries about how we deal with your personal
information, you should contact us.
If you feel that we are not following this stated information policy, you may
contact us at the above addresses or phone number, The DMA's Committee on Ethical
Business Practices at mgoldberger@the-dma.org, state, or local consumer protection
office.
We are committed to discussing with you any concerns you may have and to addressing
these concerns promptly and appropriately. You may require more general information
from us concerning how we handle your personal information and we will take
reasonable steps to provide this to you. All correspondence should be directed
to:
Attn: Jaani Riordan
Jstar Global
jriordan !at! jstar --dot-- com --dot-- au
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